Restaurant operations, handled.

Dispatch HVAC, refrigeration, plumbing, hood cleaning, and every commercial service your locations need — from one dashboard. Backline coordinates providers, work orders, and invoices so operators can focus on running the restaurant.

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Free to request No lead fees
01

Request in a minute

Tell us the location, the equipment, and how urgent it is. No phone tag, no vendor hunting.

02

We dispatch the right pro

Backline matches a vetted commercial provider who covers your city and trade, then tracks the visit end to end.

03

One clean invoice

Approve work, pay securely, and reconcile every location from a single billing view.

Vetted commercial providers
Restaurant-experienced pros only.
Secure invoicing
Approve, pay, and reconcile in one place.
Work order proof
Photos, notes, and part lists on every visit.
Emergency response
Priority dispatch for equipment down.
Support that answers
Real humans when service can't wait.
Popular services

Every service a restaurant needs.

Dispatch the trades that keep the kitchen open — matched to a vetted commercial provider in your city.

View all services
HVAC service
Diagnostics, repair, and preventative maintenance.
Request
Refrigeration repair
Walk-ins, reach-ins, prep tables, ice machines.
Request
Hood cleaning
NFPA 96 compliant exhaust hood degreasing.
Request
Plumbing
Drains, disposals, sinks, water heaters.
Request
Electrical
Circuits, outlets, lighting, dedicated equipment lines.
Request
Kitchen equipment repair
Ovens, fryers, grills, mixers, dishwashers.
Request
Pest control
Scheduled service and emergency treatment.
Request
Deep cleaning
Kitchen, dining room, and back-of-house resets.
Request
For restaurants

Submit a work order in under a minute.

Every location, work order, and provider visit lives in one dashboard — no group texts, no vendor spreadsheets.

1
Add your location
Equipment, access notes, and hours saved once.
2
Describe the issue
Choose a service or tell us what's broken.
3
Get matched
A qualified provider in your city and trade.
4
Approve and pay
One invoice across the whole group.

Built for multi-location operators.

Managers request service, owners approve spend, and finance reconciles from a single billing view.

  • Per-location work order history
  • Role-based access for your team
  • Recurring maintenance on autopilot
  • One consolidated invoice
How it works for restaurants
Preventative maintenance

Stop breakdowns before service.

Schedule recurring visits for HVAC, refrigeration, hood cleaning, pest control, and deep cleans — with a compliance record for every location.

Compliance record
Every visit documented per location, ready for inspection.
No re-requesting
Programs dispatch themselves once the cadence is set.
You stay in control
Skip, reschedule, or change providers any time.
Browse recurring services
The Backline promise

Every work order documented. Every issue heard.

Proof on every visit
Providers upload photos, notes, and part lists.
Report a problem
Flag anything within 72 hours.
Support reviews
We check the record and mediate quickly.
Rework or refund
Eligible jobs are made right or refunded.
Where we are today

Now onboarding restaurants in the Bay Area.

Backline is early. We are dispatching 8 service categories in our launch metros, adding vetted commercial providers every week, and opening a waitlist everywhere else. No invented customer counts — just the coverage we can actually deliver.

Check your city Request service
For service providers

More work orders. No lead fees.

Join Backline free, claim commercial work in your trades and coverage area, and pay 20% only when a job is completed and paid — with a $20 floor and a $200 cap.

  1. 1Only see jobs in your trades and coverage area
  2. 2Parts pass straight through to you, untouched
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