Pricing
No markup for restaurants. No surprises.
Requesting service is free and you pay exactly what the vendor invoices — no markup, no platform fee, no subscription. Providers join free, pay nothing for leads, and only pay commission when a job is finished and paid.
For restaurants
Requesting service is free. You pay exactly what's invoiced.
No markup, no platform fee, no subscription. The vendor's price is passed straight through to you — nothing is added on top.
What you pay
The vendor's own invoiced price for the work. That's the entire bill.
What's included free
Sourcing the vendor, scheduling, follow-up, and issue resolution on every request.
What you never pay
No markup on vendor pricing, no per-quote charges, no monthly fee, and nothing for requests that never get dispatched.
For providers
Commission by type of work.
You don't pay to quote and you don't pay for jobs you don't win. When a job is completed and the restaurant pays, Backline keeps a share — the rate depends on the type of work.
These are the current rates for providers joining Backline today. Providers already on the platform's original flat-rate pricing keep that rate and are unaffected by this structure.